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Bulletin of the World Health Organization : 1980; Volume 58, Number 2, Year 1980 58 (2), Pages 313-320: A Statistical Procedure for Quality Control in Diagnostic Laboratories

By M. J. Goddard

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Book Id: WPLBN0000072706
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Reproduction Date: 2005

Title: Bulletin of the World Health Organization : 1980; Volume 58, Number 2, Year 1980 58 (2), Pages 313-320: A Statistical Procedure for Quality Control in Diagnostic Laboratories  
Author: M. J. Goddard
Volume:
Language: English
Subject: Health., Public health, Wellness programs
Collections: Medical Library Collection, World Health Collection
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Publisher: World Health Organization

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Goddard, M. J. (n.d.). Bulletin of the World Health Organization : 1980; Volume 58, Number 2, Year 1980 58 (2), Pages 313-320. Retrieved from http://gutenberg.cc/


Description
Medical Reference Publication

Excerpt
It gives me great pleasure and it is an honour for me to welcome you t o Poland, to Warsaw and to this workshop on AIDS hotlines for countries of central and eastern Europe. The workshop is convened in collaboration with the World Health Organization, the Ministry of Welfare, Health and Cultural Affairs of The Netherlands and the Ministry of Health and Social Welfare uf Poland, and organized by the Dutch National. Cornittee on AIDS Control. 1 understand that this is the second such meeting in Europe, and the third in the World, organized with financial support from the Dutch Government. I wish to express my gratitude to the Eoverment of The Netherlands for their commitment in this respect. I also want to put on record my appreciation of the fact that so many participants from the countries in Eastern and Central Europe have been able to come togethrr tiere, in spite of all the practical difficulties we know most of yuu experience aL present. Some sixty individuals from countries in central and eastern Europe have gathered here today including facjljtators and temporary advisers from seven Western European countries. The tremendous interest to participate i n thc workshop in an iridicntio~~ of the correct decision of the Global Programme on AIDS in the WHO Regional Office of Europe to give priority to the planning and development of AIDS hotlines in countries in central and eastern Europe. This is a field where a tremendous amount of experience has accumulated recently j n cotintries in western and northern Europe over a relatively short period of time. There is need to share knowledge of the success and the failures that has been gained, so that we in the countries of central anrl eastern Europe may profit by the experiences in western and norlher~i Europe, and adapt your knowledge to our own realities. It is often said that, at present, the only vaccine we have against transmission of HIV infection is information and education. However, the AIDS pandemic has underscored what we have known for a long time: that not cvcry form of information influences people, increases knowledge, changes attitude, or makes a difference in changing behaviour. The AIDS pandemic has taught the world that there are great differences between old-fashioned health propaganda and the modern social marketing that i s part of health promotion. It has illustrated the importance of target groups having confidence and trust in the source of the information. It has underlined that representatives of target groups should have a say in how their peers should be approached. It has shown the total superiority of one-to-one transfer of information in a counselling setting, and targeted campaigns should not be discounted as important consciousness-raising elements of a total information, education and health promotion strategy in HIV/AIDS prevention and control. However, bcfore we start attempting to transmit information to achieve behaviour change, we must learn how to communicate effectively in a counselling situation. Counsel1,ing in any setting demands listening skills and empathy. Helplinc counsellirig by telephone requires special skills. These skills do not come naturally to most of us; they need to be learned.

Table of Contents
CONTENTS q .. '* \y u + hLe X . PROG R4ME . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 I1 . OPENING SPEECHES - Zbigniew Halat, M.D., Deputy Minister. Ministry of Health and Social Welfare. Poland . . . . . . . . . 6 - Halls Moerkerk, M.D., Special Adviser on i n t e r n a t i o n a l Health A f f a i r s , Ministry of Welfare, Health and Cultural A f f a i r s , TheNetherlands . . . . . . . . . . . . . . . . . . . . . . . . 7 - Monique Middelhoff, Ministry of Welfare. Health and Cul, t u r a l A f f a i r s . The Netherlands . . . . . . . . . . . . . . . 12 - Richard Rector, WHO Temporary Adviser . . . . . . . . . . . . . 1 7 I11 . PLENARY SESSIONS A . Basic informati011 . . . . . . . . . . . . . . . . . . . . . . 20 R . Hotline experiences in Central and Eastern Europe . . . . . . 26 C . AIDS-Hotline management and o r g a n i z a t i o n . D . The c a l l s and the c a l l e r . . . . . . . . . .. .. .. .. .. .. .. .. .. .. . . 4322 . WORKING GROUPS - W o r k i n g g r o u p A . . . . . . . . . . . . . . . . . . . . . . . . 44 - W o r k i n g g r o u p B . . . . . . . . . . . . . . . . . . . . . . . . 47 - W o r k i n g g r o u p C . . . . . . . . . . . . . . . . . . . . . . . . 51 V . WORKING GROUP RESULTS . CONCLUSIONS AND UCCWIENDAXIONS . . . . . 56 ANNMES

 
 



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