Building Tools for a Learning Organization : Assessing the Delivery of Community Policing Services in a Non-Urban Setting

By Crank, John P.

Book Id: WPLBN0000661068
Format Type: PDF eBook
File Size:
Reproduction Date: 2005

Title:	Building Tools for a Learning Organization : Assessing the Delivery of Community Policing Services in a Non-Urban Setting
Author:	Crank, John P.
Volume:
Language:	English
Subject:	Law., Law & economy, Litigation and arbitration
Collections:	Law Library Collection
Historic Publication Date:
Publisher:	Department of Justice


Citation APA MLA Chicago Crank, J. P. (n.d.). Building Tools for a Learning Organization : Assessing the Delivery of Community Policing Services in a Non-Urban Setting. Retrieved from http://gutenberg.cc/

Description
Legal Reference Publication

Excerpt
Abstract: The current project enables the Ada County, Idaho Sheriffs Office (ACSO) to apply learning organization principles to recently developed community policing and problem solving practices. The project herein can be stated as an effort to enable a sheriff?s office to examine its behavior in five areas which embody its adoption of community policing elements: periodic assessments of citizens? perceptions of crime and police services, substation policing, patrol based in problem oriented identification and resolution, performance evaluation in a COP/POP environment, and the building of community partnerships. Survey research and focus group interviews of county residents, key-stakeholders, and Ada County deputies were used to assess the ACSO across the five noted areas. All told, the findings from the current project reveal that the ACSO not only is implementing community policing and problem-solving across the agency, but is also in a position to make use of extensive data collection and analysis. That means it has made progress toward acquiring and using environmental information consistent with notions of a learning organization. Indeed, other rural sheriff?s offices may look to the ACSO model as one from which to consider program elements, particularly its philosophical commitment to COP, beat integrity, and substation based contracting.

Table of Contents
CONTENTS Biographical Sketches Executive Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i Chapter One Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 What is a Learning Organization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Learning Organizations, Community Policing, Problem Oriented Policing, and Traditional Policing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Organizational Learning as Strategic Methodology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 The Ada County Sheriffs Office and Organizational Learning . . . . . . . . . . . . . . . . . . . . ..9 Areas of Organizational Change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Literature Review Regarding Areas of Organizational Change. . . . . . . . . . . . . . . . . . . ..13 Citizen Perceptions of Crime Problems and Satisfaction with Police Services . .13 Substation Policing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Problem Oriented Policing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Performance Evaluation of Deputies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..19 Community Service Partnerships . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Chapter Two Methodology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Setting for Current Study . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 The Locally Initiated Partnership Grant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 The WRICOPS Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Survey Research . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Citizen Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Deputy Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Focus Group Interviews . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Residents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Key Stakeholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Deputies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Chapter Three Citizen Perceptions of Crime Problems and Satisfaction with Police Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Citizen Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Citizens? Perceptions of Crime Problems: Overall Findings . . . . . . . . . . . . . . . 38 Citizens? Perceptions of Neighborliness: Overall Findings . . . . . . . . . . . . . . .. . 40 Citizens? Perceptions of Neighborliness: Areal Findings . . . . . . . . . . . . . . . . . . 40 Citizens? Perceptions of Crime Problems: Areal Findings . . . . . . . . . . . . . . . . .43 Citizens? Attitudes Toward ACSO Service Delivery: Overall Findings . . . . . . .44 Citizens? Attitudes Toward ACSO Service Delivery: Areal Findings . . . . . . . .47 Citizens? Attitudes Toward ACSO Service Delivery: Summary . . . . . . . . . . . .57